We're Here to Help

At BizHubb Academy, we're committed to providing a smooth and enjoyable learning experience. If you're experiencing technical difficulties while using our website, accessing course materials, or navigating our learning platform, our support team is here to assist you.

Our goal is to resolve issues as quickly as possible so you can focus on learning.

Technical Support Can Help With

We provide assistance with a variety of technical issues, including:

• Website Access

• Login & Account Issues

• Password Reset Assistance

• Course Access

• Video Playback Problems

• Downloadable Resources

• Certificate Access

• Learning Progress Issues

• Payment or Enrollment Questions

• Browser Compatibility

• Mobile Device Support

• General Website Navigation

Before Contacting Support

Many common issues can be resolved by trying the following:

• Refresh your browser.

• Clear your browser's cache and cookies.

• Ensure you're using the latest version of your browser.

• Try a different browser or device.

• Check your internet connection.

• Disable browser extensions that may interfere with the website.

• Restart your device if necessary.

If the issue continues, we're happy to help.

Information to Include

To help us resolve your issue more quickly, please include:

• Your full name

• Email address associated with your account

• A description of the problem

• The page or course where the issue occurred

• The device you're using (desktop, tablet, or mobile)

• Your browser (Chrome, Edge, Safari, Firefox, etc.)

• Screenshots or screen recordings, if available

• The date and time the issue occurred

Providing these details allows us to investigate and respond more efficiently.

Support Hours

Our support team monitors inquiries during normal business hours.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (Central Time)

Requests received outside business hours will be addressed as soon as possible on the next business day.

Contact Technical Support

If you need assistance, please contact us using one of the following methods:

📧 Email: support@bizhubbacademy.com

🌐 Support Request Form: Available through our Contact page.

We aim to respond to most support requests within one to two business days.

Our Commitment

We understand that reliable access to educational resources is essential. Our team is committed to providing courteous, professional, and timely support to ensure your learning experience remains uninterrupted.

If we identify a system-wide issue, we will work to resolve it promptly and keep users informed of any significant service interruptions.

Need Help? We're Ready to Assist.

Whether you're accessing your first course, downloading learning materials, or experiencing a technical issue, BizHubb Academy is here to help.

Thank you for choosing BizHubb Academy.

Learn. Certify. Grow.